OpenAIRE
Monitor

OpenAIRE
Monitor

From a need
into a Product.

From a need
into a Product.

The OpenAIRE Monitor service began as an idea to address the need for comprehensive research monitoring. Initially, it was far from a complete and functional service, but the project evolved to include two main components: the monitor dashboard for end-users and the admin dashboard for content management.

Features such as indicator import, visibility settings, and more.

Features such as indicator import, visibility settings, and more.

Effortless content management and organization.

Effortless content management and organization.

Customizable end-user dashboards with intuitive controls.

Customizable end-user dashboards with intuitive controls.

Features like multi-level categorization, dynamic filtering, and real-time notifications.

Features like multi-level categorization, dynamic filtering, and real-time notifications.

Insights and advanced monitoring capabilities.

Insights and advanced monitoring capabilities.

Up to 220% increase in the number of dashboards

High user satisfaction and positive feedback

Effective fulfillment of user needs and expectations

Initial State

Challenges

From a nearly non-existent idea to a fully functional and efficient tool.

When the project began, the service was in its draft stages, with several key issues:

Problems:

1) Outdated and poorly organized information.

2) Difficulty locating existing dashboards, which were only listed by name.

3) Landing pages with categorized accordions containing charts, rather than interactive dashboards.

Goals:

1) Clarify Service Purpose: Clearly communicate the purpose and methodology of the Monitor service.

2) Improve Information Organization: Ensure that all information is up-to-date and well-organized.

3) Enhance Dashboard Accessibility: Make dashboards easily discoverable and accessible to users through search pages.

4) Create Dashboard Structures: Develop interactive and user-friendly dashboards.

5) Develop Admin Dashboards: Implement admin dashboards for the creation and management of user dashboards.

Here is, how it looked before:

Here is, how it looked before:

Design PROCESS

Crafting the OpenAIRE Monitor.

Crafting the OpenAIRE Monitor.

The design process for the OpenAIRE Monitor was a comprehensive and iterative journey. It involved extensive user research, detailed requirements analysis, prototyping, usability testing, and close collaboration with various teams. Each phase was crucial in transforming the initial idea into a robust and user-friendly service, ensuring that the final product met the needs and expectations of its users.

  • Step 1

    User Research and Requirements Analysis.

    The process began with extensive user research, including user interviews, collaboration with product and technical managers, and competitor analysis. We then performed a detailed requirements analysis to define the scope and functionality of the service.

  • Step 2

    Prototyping and Design.

    We created low-fidelity wireframes and prototypes to outline the basic structure and functionality. These were developed into high-fidelity designs with detailed user interface elements to ensure a visually appealing and user-friendly experience.

  • Step 3

    Usability Testing.

    Usability testing with user scenarios was conducted to validate the design and identify areas for improvement. Continuous feedback analysis allowed us to refine the design and enhance the user experience.

  • Step 4

    Collaboration with Teams.

    Close collaboration with the product manager, technical manager, technical team, and analytics experts was essential. This ensured feasibility, alignment with project goals, and addressed technical challenges.

  • Step 5

    Development and Monitoring.

    We worked with the development team to implement the design and monitored the service post-launch to ensure it met all goals. Additional testing and feedback collection helped identify areas for future improvements.

  • Step 1

    User Research and Requirements Analysis.

    The process began with extensive user research, including user interviews, collaboration with product and technical managers, and competitor analysis. We then performed a detailed requirements analysis to define the scope and functionality of the service.

  • Step 2

    Prototyping and Design.

    We created low-fidelity wireframes and prototypes to outline the basic structure and functionality. These were developed into high-fidelity designs with detailed user interface elements to ensure a visually appealing and user-friendly experience.

  • Step 3

    Usability Testing.

    Usability testing with user scenarios was conducted to validate the design and identify areas for improvement. Continuous feedback analysis allowed us to refine the design and enhance the user experience.

  • Step 4

    Collaboration with Teams.

    Close collaboration with the product manager, technical manager, technical team, and analytics experts was essential. This ensured feasibility, alignment with project goals, and addressed technical challenges.

  • Step 5

    Development and Monitoring.

    We worked with the development team to implement the design and monitored the service post-launch to ensure it met all goals. Additional testing and feedback collection helped identify areas for future improvements.

  • Step 1

    User Research and Requirements Analysis.

    The process began with extensive user research, including user interviews, collaboration with product and technical managers, and competitor analysis. We then performed a detailed requirements analysis to define the scope and functionality of the service.

  • Step 2

    Prototyping and Design.

    We created low-fidelity wireframes and prototypes to outline the basic structure and functionality. These were developed into high-fidelity designs with detailed user interface elements to ensure a visually appealing and user-friendly experience.

  • Step 3

    Usability Testing.

    Usability testing with user scenarios was conducted to validate the design and identify areas for improvement. Continuous feedback analysis allowed us to refine the design and enhance the user experience.

  • Step 4

    Collaboration with Teams.

    Close collaboration with the product manager, technical manager, technical team, and analytics experts was essential. This ensured feasibility, alignment with project goals, and addressed technical challenges.

  • Step 5

    Development and Monitoring.

    We worked with the development team to implement the design and monitored the service post-launch to ensure it met all goals. Additional testing and feedback collection helped identify areas for future improvements.

  • Step 1

    User Research and Requirements Analysis.

    The process began with extensive user research, including user interviews, collaboration with product and technical managers, and competitor analysis. We then performed a detailed requirements analysis to define the scope and functionality of the service.

  • Step 2

    Prototyping and Design.

    We created low-fidelity wireframes and prototypes to outline the basic structure and functionality. These were developed into high-fidelity designs with detailed user interface elements to ensure a visually appealing and user-friendly experience.

  • Step 3

    Usability Testing.

    Usability testing with user scenarios was conducted to validate the design and identify areas for improvement. Continuous feedback analysis allowed us to refine the design and enhance the user experience.

  • Step 4

    Collaboration with Teams.

    Close collaboration with the product manager, technical manager, technical team, and analytics experts was essential. This ensured feasibility, alignment with project goals, and addressed technical challenges.

  • Step 5

    Development and Monitoring.

    We worked with the development team to implement the design and monitored the service post-launch to ensure it met all goals. Additional testing and feedback collection helped identify areas for future improvements.